Relationship Manager

Job in brief

Are you a skilled Relationship Manager with a knack for building strong client connections and driving business growth? Do you have min 3 years of experience in property development and fluent in Russian language? If yes, then you are the one we are looking for!

This is a fantastic opportunity to join a thriving industry where your expertise in client relationship management and language skills will play a vital role in expanding business opportunities, nurturing partnerships, and ensuring client satisfaction.

Key Responsibilities

Client Relationship Management 

• Build and nurture long-term relationships with clients and key stakeholders to foster trust and loyalty.
• Identify client needs and provide customized solutions to enhance their experience.
• Act as the primary point of contact for clients throughout the project lifecycle, ensuring timely updates and communication.

Stakeholder Engagement 

• Work closely with internal teams such as sales, marketing, and project management to ensure seamless delivery of client services.
• Coordinate and lead client meetings, presentations, and project reviews to provide updates and gather feedback.

Market Analysis and Client Acquisition 

• Conduct market research to identify new opportunities and potential clients in the real estate market.
• Analyze market trends and competitor activities to develop effective client acquisition and retention strategies.

Conflict Resolution 

• Address and resolve client issues and concerns promptly and professionally to ensure satisfaction.
• Act as a mediator between clients and internal teams to facilitate smooth communication and collaboration.
• Reporting and Documentation 
• Maintain detailed records of client interactions, agreements, and project progress.
• Prepare and present reports on client feedback, performance metrics, and project outcomes to senior management.

Required Qualification / Experience / Skills:

• Bachelor’s degree in Business, Sales, or a related field.
• Min 3 years of experience in client relationship management, preferably within the real estate or property development sector. 
• Must be fluent in Russian language
• Comprehensive understanding of real estate development processes, market dynamics, and customer needs.
• Excellent verbal and written communication skills.
• Strong negotiation and interpersonal abilities.
• Proficiency in Microsoft Office Suite and CRM tools.
• Highly organized with strong attention to detail.

Job Location: Al Barsha 1, Dubai

Type of Employment: Permanent / Full time

Salary: AED 8,000 – AED 12,000

What you can expect from the employer

Competitive salary and performance-based bonuses.

Comprehensive benefits package, including health insurance and other perks.

Opportunities for professional development and career growth.

A collaborative and supportive work environment